No, Games Ate My Homework is an online only store, at least for the time being.

We are based in Glasgow, Scotland (and we ship most orders with Royal Mail). See our shipping policy for more detail.

Yes, we only sell second hand games, consoles and handhelds. We clean, test and refurbish (if needed) everything we sell.

We grade everything by hand, based on the item’s condition, both functionality and appearance. See our grading guide for more details.

Free standard shipping is available on all orders over [£XX]. Orders below this threshold will be charged for shipping at the rates set out in our shipping policy.

The free shipping threshold applies to the total order value after any discounts have been applied.

Unfortunately, we do not offer shipping outside the UK at this time.

We ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. However, we do not offer a click-and-collect or local collection service. See our shipping policy for more detail.

If you are unsure whether we can deliver to your address, please contact us at help@gamesatemyhomework.com before placing your order.

Every order is sent tracked with a truster carrier, which in most cases will be Royal Mail, and the shipping confirmation email will contain the tracking number and a link to the tracking page. See our shipping policy for more detail.

We aim to dispatch all orders within 2–3 business days of receiving your order confirmation.

Orders placed after 12:00 on a Friday, or over the weekend, will begin processing on the next business day. During busy periods such as sale events or the festive season, dispatch times may be slightly longer, we will communicate any significant delays on our website.

We estimate that all UK orders should be delivered within 3-5 business days, estimated and calculated from the date of dispatch, not the date of order.

Timeframes are not guaranteed and may be affected by factors outside our control, including (but not limited to) carrier’s operational pressures, adverse weather, or public holidays. See our shipping policy for more detail.

A parcel is generally considered lost after 10 working days from the expected delivery date (for UK services). If your order has not arrived within this timeframe, please contact us at help@gamesatemyhomework.com with your order number and we will investigate the matter with the carrier.

If a parcel is confirmed as lost, we will offer you a replacement or a full refund, at your preference.

Whilst we will always do our best to ensure prompt dispatch, delivery timeframes are provided by our carriers are estimates only.

If your order arrives damaged, please contact us at help@gamesatemyhomework.com within 14 days of receipt with:

• Order number

• Order date

• A description of the damage

• Photographs of the damaged item and packaging

We will work with you to arrange a replacement or refund as quickly as possible. Please retain the original packaging as this may be required for any claim with Royal Mail or our courier.

See our shipping policy and our returns & cancellation policy for more detail.

We want you to be completely happy with your purchase. If something is not right, you have the right to cancel your order within 14 days without giving any reason (in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).

Once you have notified us of your wish to cancel, you must return the goods to us without undue delay and no later than 14 days after the day you told us you wished to cancel.

To return an item, please follow these steps:

• Contact us to notify us of your return, including your order number and the reason for return.

• Pack the item securely, preferably in its original packaging.

• Include a note inside the parcel with your name, order number, and return reason.

• Send the parcel to us using a tracked postal service. Keep your proof of postage.

• Once we receive and inspect the item, we will process your refund within 14 days.

See our returns & cancellation policy for more detail.

We want you to be completely happy with your purchase. If something is not right, you have the right to cancel your order within 14 days without giving any reason (in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).

The 14-day cancellation period begins on the day after you, or someone you nominate, receives the goods.

To exercise your right to cancel, you must inform us of your decision clearly before the 14-day period expires by email, using the same email address used to place your order. You do not need to give a reason for cancelling, but it helps us improve if you do. See our returns & cancellation policy for more.